BA's chief executive Willie Walsh has today joined the throng criticising Heathrow Airport for handling some 68 million passengers a year when it is only designed to manage 45 million.
"It has gone well beyond the point at which we can expect our customers to put up with the standards," Walsh said of the venerable terminus.He joins a number of other high-profile and vocal hypocrites having a pop at lovely LHR..
London's Mayor Ken Livingstone and Sir Thomas Harris, vice chairman of Standard Chartered Capital Markets have also damned the world's busiest international airport this week for being too busy.
In his *not unusual for him* irrational outburst, Ken said that Heathrow "shames" the city. Ehem, trips to Venezuela, buddies with the monster Chavez, concentration camp guard quips.. Ken, you really are an arse, aren't you..?
But back to you Willie boy.
Hey, Wills -- tell me all about your concern for the welfare of those customers of yours. Didn't you just get dropped in it by Branson for fixing long-haul prices as revenge for all your dirty tricks? That nasty American Department of Justice just fined you £270 million for hiking fuel surcharges over a one and a half year period (August 2004 to January 2006) from £5 to £60!
[Note: Sneaky wriggle-out by the complicit snitches at Virgin.]
Mmmm. Your indignation is righteous indeed.
Now that's the kind of customer concern I'm after from an airline.
1 comment:
Agreed Clive: everyone who works for BA is a liar, thief and murderer. Especially the people at the executive club.
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