Why is it that every service provider with an 0845.. number keeps you on the line for ages going through hundreds of options, directs you constantly to it's Website, and prefaces every call with the announcement that "we're experiencing unusually high call volumes. Please stay on hold indefinitely or call back at another time."
This really is pants -- and it cuts across 'service' providers. It's as if no one wants to provide a 'service'. But if you miss a payment, they're all pretty damned quick to send reminders and increasingly threatening letters.
All I'm trying to do is have a parcel redelivered.
Royal Mail, Virgin Media, Thames Water, British Gas, Direct Line et al, you all suck donkeys.
Addendum: And Tesco Metro is a constant shocker -- in every store. Twenty people stock-taking or stacking shelves, and generally getting in the way. Only two people on the tills. Maybe Tesco should serve its customers first and take care of the stock out of hours or during the quieter mid-morning or afternoon...?
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